By Rachel Dowler

In response to this stressful time, Wellness 360 is increasing its capacity to provide behavioral and mental health care to our employees, students and pediatric patients.

Telemedicine is key.

“Embracing this technology has allowed us to continue to safely treat all of our patients, without interrupting their mental health care, during the current stay-at-home precautions,” said Mark Soucy, Ph.D., associate director in the School of Nursing. “We are keeping our patients safe and maintaining continuity of care for our very special population.”

Mental health and behavioral health services at Wellness 360 continue to include managing pharmacotherapy, providing individual psychotherapy and even play therapy by video conferencing through EPIC. It’s receiving positive feedback from patients.

“We are very pleased that this care delivery model is being received so well by our patients,” Dr. Soucy added. “Our remarkable support staff at Wellness 360 have worked diligently with us and our patients in educating them on how to set up and use My Chart and video conferencing for their visits. The entire team has transformed our service delivery quickly and responsively to meet the needs of our community, allowing us to maintain our commitment to make lives better.”

Pediatric health services also continue to provide care for local families via telehealth, with some exceptions for administering vaccinations. For in-person visits, both the provider and patient wear masks.

Wellness 360 also provides pre-procedure COVID-19 testing for patients of the UT Health San Antonio MD Anderson Cancer Center and, soon, UT Dentistry patients as well.

In addition to the mental health and behavioral health services offered at Wellness 360, UT Health Physicians also provides counseling and psychotherapy through its psychiatry practice.